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#e7eddd;border-radius:0 0 15px 15px}.modal-body .alert:last-child{margin:0}.modal-body .field:last-child{margin-bottom:0}.modal-error{margin:0 25px 16px;display:none}.modal-error:not(:empty){display:block}.portal{min-height:100dvh;background:#f8faf4;padding-bottom:45px}.portal-topbar{height:84px;border-bottom:1px solid #e5ebdc;background:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 max(24px,calc((100vw - 1060px)/2))}.portal .brand-name{color:#294a31;font-size:18px}.portal .brand-subtitle{color:#97a583;font-size:9px}.portal .brand-mark{width:34px;height:34px;font-size:21px}.portal-topbar .secure-label{font-size:10px;display:flex;gap:6px;align-items:center;color:#8c9b79}.secure-label svg{width:13px;height:13px}.portal-main{max-width:660px;margin:36px auto 0;padding:0 24px}.portal-intro{text-align:center;margin-bottom:26px}.portal-intro h1{font-size:28px;letter-spacing:-1px}.portal-intro p{font-size:13px;line-height:1.7;color:#899879;margin-top:9px}.portal-progress{display:flex;align-items:center;gap:7px;margin:22px 0 13px}.step-segment{height:4px;border-radius:3px;background:#e2e9d7;flex:1}.step-segment.complete{background:#658854}.step-segment.active{background:#a9c88e}.step-meta{display:flex;justify-content:space-between;align-items:center;font-size:10px;color:#91a17e;margin-bottom:24px}.step-meta strong{font-weight:500;color:#688253}.portal-card{background:white;border:1px solid #e1e8d8;border-radius:15px;box-shadow:0 4px 25px #44553304;overflow:hidden}.portal-card-body{padding:28px}.portal-card h2{font-size:22px;letter-spacing:-.6px;margin-bottom:8px}.portal-card .subtitle{font-size:12px;line-height:1.7;color:#8d9d79;margin-bottom:24px}.type-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.type-option{border:1px solid #e1e8d8;padding:20px 16px;border-radius:10px;background:#fff;color:#6c845b;text-align:left;display:flex;flex-direction:column;gap:13px;font-size:12px;font-weight:600;position:relative;min-height:104px}.type-option svg{width:24px;height:24px;color:#8da977}.type-option:hover{border-color:#b6cba3;background:#fbfdf8}.type-option.selected{background:#eff6e6;border-color:#97b57c;color:#4d7139;box-shadow:0 0 0 1px #97b57c}.type-option.selected::after{content:"✓";position:absolute;right:13px;top:13px;border-radius:50%;background:#77995d;color:#fff;width:16px;height:16px;font-size:10px;display:grid;place-items:center}.portal-nav{padding:18px 28px;display:flex;align-items:center;justify-content:space-between;border-top:1px solid #e7ecde;background:#fcfdf9;gap:12px}.portal-save{font-size:10px;display:flex;gap:5px;align-items:center;color:#a2af91;margin-top:16px;justify-content:center}.portal-save svg{width:12px;height:12px}.portal-footer{text-align:center;font-size:10px;color:#a4b194;line-height:1.7;margin-top:27px}.portal .alert{font-size:11px}.portal .upload-box{padding:28px 20px;margin:0 0 19px;background:#f8fbf2}.portal .upload-box svg{height:29px;width:29px;color:#8ba770}.portal .upload-box label{font-size:13px;margin:14px 0 5px}.portal .upload-box p{max-width:325px;margin:8px auto}.portal .upload-box input{margin-top:8px}.order-item{display:flex;gap:12px;align-items:center;border:1px solid #dce5cf;padding:14px;border-radius:9px;margin-top:10px;cursor:pointer;font-size:12px;color:#6f855b}.order-item.selected{background:#f1f8e9;border-color:#99b679}.order-item .grow{flex:1}.order-item p{font-size:10px;color:#91a17e;margin-top:4px}.portal-product{display:flex;gap:12px;align-items:center;padding:14px;border:1px solid #e1e8d6;border-radius:9px;background:#fbfdf8;margin-bottom:23px}.portal-product .product-thumb{width:45px;height:45px}.portal-product strong{font-size:12px;display:block;color:#688051}.portal-product small{font-size:10px;color:#9aaa87;display:block;margin-top:5px}.summary-row{display:flex;justify-content:space-between;gap:20px;padding:16px 0;border-bottom:1px solid #e7eedd}.summary-row:last-child{border:0}.summary-row .data-label{font-size:10px}.summary-row .data-value{font-size:12px}.summary-row .btn{align-self:flex-start;font-size:10px}.success-symbol{display:grid;place-items:center;width:65px;height:65px;border-radius:50%;background:#e8f3de;color:#82a669;margin:0 auto 19px}.success-symbol svg{width:28px;height:28px}.status-hero{text-align:center;padding-bottom:23px}.status-hero .badge{margin-top:14px}.portal-status-notes{padding:16px;background:#f8faf4;border-radius:10px;margin:20px 0}.portal-status-notes .data-value{font-size:12px}.portal-section-label{font-size:11px;font-weight:600;color:#6e855b;margin:24px 0 13px}.portal .message-text{font-size:12px}.privacy-note{font-size:10px;line-height:1.7;color:#96a48b;margin:20px 0 0}.hidden{display:none!important}.form-error{color:#b16c4e;font-size:12px;margin-top:12px;line-height:1.6}.loader{display:inline-block;width:15px;height:15px;border:2px solid #b2c4a5;border-top-color:#466c31;border-radius:50%;animation:spin .8s linear infinite}.skeleton{height:15px;border-radius:5px;background:linear-gradient(90deg,#edf1e5,#f7f9f0,#edf1e5);background-size:200% 100%;animation:shimmer 1.5s infinite}.skeleton-page{display:grid;gap:24px;padding:15px 0}.link-box{display:flex;gap:8px;margin:15px 0}.link-box input{font-size:11px}.attention-label{font-size:11px;color:#9a7851;display:inline-flex;align-items:center;gap:5px}.attention-label svg{width:13px;height:13px}.paper-list{list-style:none;padding:0;margin:0}.paper-list li{padding:14px 0;border-bottom:1px solid #e8eedd;display:flex;align-items:center;gap:12px}.paper-list li:last-child{border:0}.paper-list .grow{flex:1}.paper-list strong{font-size:12px;color:#68824f}.paper-list p{font-size:11px;line-height:1.5;color:#98a885;margin-top:5px}.portal-steps-label{display:flex;align-items:center;justify-content:space-between;margin-bottom:4px}.portal-subtle-title{font-size:11px;color:#8b9c77}.inline-divider{display:flex;align-items:center;gap:14px;color:#a5b194;font-size:10px;margin:23px 0}.inline-divider::before,.inline-divider::after{content:"";height:1px;background:#e8ecdf;flex:1}.details-disclosure{border-top:1px solid #e8ecdf;padding-top:18px;margin-top:15px}.details-disclosure summary{font-size:11px;cursor:pointer;color:#8c9d75;margin-bottom:17px}.checkbox-list{max-height:150px;overflow:auto;margin:8px 0 16px;border:1px solid #e6ecdc;border-radius:7px;padding:3px 12px}.menu-scrim{display:none}.preview-media{max-height:65vh;width:100%;object-fit:contain;background:#f0f2ec;border-radius:8px}.preview-pdf{width:100%;height:65vh;border:0}.settings-state-row{display:flex;gap:12px;align-items:center;justify-content:space-between;margin-bottom:15px}.api-error-page{padding:80px 24px;text-align:center;max-width:550px;margin:auto}.api-error-page h1{font-size:25px}.api-error-page p{color:#859575;line-height:1.8;margin:17px 0 22px}.export-cta{display:flex;justify-content:space-between;gap:24px;align-items:center}.outcome-box{padding:16px;background:#f4f8ee;border:1px solid #e0e8d5;border-radius:9px;margin-bottom:17px}.outcome-box p{font-size:12px;line-height:1.7;color:#779262;white-space:pre-wrap}.outcome-box strong{font-size:12px;display:block;margin-bottom:8px}.portal-notification{margin:0 0 18px}.manual-order{padding-top:4px}.overflow-wrap{overflow-wrap:anywhere}.nowrap{white-space:nowrap}.align-right{text-align:right}
@keyframes spin{to{transform:rotate(360deg)}}@keyframes shimmer{to{background-position:-200% 0}}@keyframes toast-in{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}
@media(min-width:1500px){.main-content{padding:42px 48px}.topbar{padding:0 48px}.stat-card{padding:24px}.case-table td{padding-top:23px;padding-bottom:23px}}
@media(max-width:1180px){.app-shell{grid-template-columns:200px minmax(0,1fr)}.sidebar{width:200px;padding:27px 14px}.sidebar .brand{padding:0 5px 24px}.brand-name{font-size:18px}.brand-subtitle{font-size:9px}.main-content{padding:28px 25px}.topbar{padding:0 25px}.detail-layout{grid-template-columns:minmax(0,1fr) 280px;gap:18px}.case-table th,.case-table td{padding-left:17px;padding-right:17px}.stats-grid{gap:11px}.stat-card{padding:17px}.sidebar-note{padding:12px;font-size:11px}.nav-item{font-size:12px;gap:10px}.summary-columns{gap:16px}.customer-cell .avatar{display:none}}
@media(max-width:960px){.detail-layout{grid-template-columns:1fr}.detail-aside{display:grid;grid-template-columns:1fr 1fr;gap:18px;align-items:start}.detail-aside .panel{margin:0}.stats-grid{grid-template-columns:repeat(2,1fr)}.summary-columns{grid-template-columns:1fr}.connection-grid{grid-template-columns:1fr}.list-toolbar{flex-wrap:wrap}.table-hide-medium{display:none}.login-story{padding:40px}.login-message h1{font-size:36px}.login-form-wrap{padding:30px}.page-heading{align-items:flex-start}.topbar-right .today{display:none}}
@media(max-width:720px){.app-shell{display:block}.sidebar{transform:translateX(-100%);transition:transform .2s;width:235px}.app-shell.menu-open .sidebar{transform:translateX(0)}.menu-scrim{position:fixed;inset:0;background:#19332970;z-index:14;border:0}.app-shell.menu-open .menu-scrim{display:block}.mobile-menu{display:inline-flex}.topbar{height:61px;padding:0 18px;gap:7px}.breadcrumb{flex:1;font-size:11px;gap:9px}.topbar-right{gap:8px}.topbar-right .workspace-label{display:none}.main-content{padding:26px 18px 35px}h1{font-size:27px}.page-heading{gap:13px;margin-bottom:24px}.page-heading p{font-size:12px}.page-heading .btn{font-size:11px;padding:10px 11px}.stats-grid{gap:10px;margin-bottom:19px}.stat-card{padding:16px}.stat-head{font-size:11px;margin-bottom:13px}.stat-value{font-size:27px}.stat-bottom{font-size:10px;line-height:1.5}.stat-icon{width:24px;height:24px}.priority-strip{padding:14px;gap:10px;align-items:flex-start}.priority-strip>svg{width:18px;height:18px}.priority-strip .btn{display:none}.priority-strip p{font-size:11px;line-height:1.5}.priority-strip strong{line-height:1.5}.panel-header{padding:18px}.panel-header h2{font-size:16px}.panel-header p{font-size:11px}.filter-tabs{gap:19px;padding:0 18px}.filter-tab{font-size:11px}.list-toolbar{padding:15px 18px;gap:9px}.toolbar-select{max-width:136px;font-size:11px;padding:10px 8px}.search-field{max-width:none;min-width:140px}.search-field input{font-size:11px}.case-table th,.case-table td{padding-left:17px;padding-right:17px}.case-table th{font-size:9px}.case-table td{padding-top:17px;padding-bottom:17px}.case-table .table-hide-mobile{display:none}.case-table .cell-title{font-size:11px;max-width:145px}.case-table .product-thumb{display:none}.case-table .badge{font-size:9px}.cell-sub{font-size:9px}.table-scroll{width:100%}.panel-content{padding:18px}.panel-footer{font-size:10px;padding:14px 18px}.summary-columns{gap:0}.detail-heading .button-row{display:none}.detail-heading{margin-bottom:20px}.detail-title h1{font-size:25px}.detail-title .badge{font-size:9px}.detail-aside{grid-template-columns:1fr;gap:18px}.detail-grid{gap:20px 14px}.data-value{font-size:11px}.data-label{font-size:9px}.field-grid{grid-template-columns:1fr}.field.full{grid-column:auto}.login-page{grid-template-columns:1fr}.login-story{padding:27px;min-height:190px}.login-message{margin:29px 0 5px;max-width:none}.login-message .eyebrow,.login-message p,.login-story-footer{display:none}.login-message h1{font-size:28px;letter-spacing:-.7px;margin:0;max-width:280px}.login-form-wrap{padding:32px 26px}.login-form{max-width:380px}.login-form h2{font-size:22px}.login-form .lock-mark{display:none}.toast-stack{left:16px;right:16px;bottom:16px;max-width:none}.toast{font-size:11px}.supplier-grid{grid-template-columns:1fr}.connection-card{padding:19px}.export-cta{align-items:flex-start;flex-direction:column;gap:15px}.portal-topbar{height:69px;padding:0 20px}.portal-topbar .secure-label{font-size:9px}.portal-main{padding:0 17px;margin-top:25px}.portal-intro{margin-bottom:20px}.portal-intro h1{font-size:25px}.portal-intro p{font-size:12px;margin-top:8px}.portal-card-body{padding:24px 20px}.portal-card h2{font-size:20px}.portal-card .subtitle{font-size:11px}.portal-nav{padding:17px 20px}.portal-nav .btn{font-size:11px}.portal-footer{margin-top:20px;font-size:9px}.type-grid{gap:10px}.type-option{min-height:104px;padding:18px 14px;font-size:11px}.portal-progress{margin-top:20px}.step-meta{font-size:9px;margin-bottom:19px}.portal-save{font-size:9px}.portal .field>label{font-size:11px}.portal input,.portal textarea,.portal select{font-size:14px;min-height:44px}.portal textarea{min-height:95px}.portal .order-item input{min-height:0}.portal .check-label input{min-height:0}.portal .upload-box input{font-size:10px}.portal .file-grid{grid-template-columns:1fr 1fr}.portal .link-box{flex-wrap:wrap}.portal .link-box input{width:100%;font-size:10px}.summary-row{gap:10px}.summary-row .data-value{font-size:11px}.summary-row .btn{font-size:9px;padding:6px 8px}.modal-header{padding:20px}.modal-header h2{font-size:18px}.modal-body{padding:20px}.modal-footer{padding:16px 20px}.modal-error{margin-left:20px;margin-right:20px}.page-heading.settings-heading{flex-direction:column}.table-next{display:none}.status-action-grid .btn{font-size:11px}.portal-subtle-title{font-size:10px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}

/* Guided employee workflow: each visit shows one working step and its context. */
.guide-heading{align-items:center;gap:18px}.guide-heading p{max-width:740px;overflow-wrap:anywhere}.guided-case{max-width:1120px;margin:0 auto}.guide-progress{display:flex;justify-content:space-between;gap:15px;font-size:12px;font-weight:600;color:#587164;margin:0 2px 12px}.guide-step-nav{margin-bottom:16px}.guide-step-nav ol{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:6px;list-style:none;padding:0;margin:0}.guide-step{display:flex;align-items:flex-start;gap:9px;height:100%;padding:13px 10px;border:1px solid #dce4db;border-radius:10px;background:#ffffffb5;color:#556d5e;font-size:12px;line-height:1.4;text-decoration:none!important}.guide-step:hover{border-color:#7ca88c;background:#f6faf2}.guide-step.current{background:#e5efdc;border-color:#779b65;color:#234f37;box-shadow:0 0 0 1px #779b65}.guide-step>span:last-child{min-width:0;overflow-wrap:anywhere}.guide-step small{display:block;font-size:10px;font-weight:400;color:#627362;margin-top:5px}.guide-step-number{height:24px;width:24px;flex:none;display:grid;place-items:center;border-radius:50%;background:#eef1ea;font-size:12px;font-weight:700;color:#59714d}.guide-step-number svg{width:14px;height:14px}.guide-step.current .guide-step-number,.guide-step.complete .guide-step-number{background:#4b7540;color:white}.guide-customer-summary{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 2px 18px;font-size:12px;color:#65796b}.guide-customer-summary>span{display:flex;align-items:center;gap:9px}.guide-customer-summary strong{color:#36553d}.guide-customer-summary .btn{flex-shrink:0}.guide-panel{margin-bottom:16px}.guide-panel>.panel-header{padding:25px 30px}.guide-panel>.panel-header h2{margin-top:8px;font-size:23px}.guide-panel>.panel-content{padding:28px 30px}.guide-intro{color:#536c5e;font-size:14px;line-height:1.7;max-width:780px;margin-bottom:24px}.guide-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:23px 28px;margin:24px 0}.guide-facts div{min-width:0}.guide-facts dt{font-size:11px;color:#6c7c6d;text-transform:uppercase;letter-spacing:.7px;margin-bottom:8px}.guide-facts dd{margin:0;line-height:1.75;font-size:14px;overflow-wrap:anywhere}.guide-facts .badge{margin-top:5px}.guide-start,.guide-waiting,.guide-ready-close{padding:20px;border:1px solid #d7e4d1;background:#f2f7eb;border-radius:12px;margin-bottom:22px}.guide-start{display:flex;align-items:center;justify-content:space-between;gap:20px}.guide-start p,.guide-ready-close p{font-size:13px;color:#5f7461;line-height:1.6;margin:7px 0}.guide-waiting{display:flex;align-items:flex-start;gap:12px;background:#fbf8eb;border-color:#e4dec3}.guide-waiting p{font-size:12px;line-height:1.6;margin-top:6px;color:#726d54}.guide-caution{padding:14px 17px;border-left:3px solid #93ad79;background:#f5f7ef;font-size:12px;line-height:1.7;color:#5e7056;margin:24px 0}.guide-confirmation{border-top:1px solid var(--line);margin-top:24px;padding-top:22px}.guide-confirmation .check-label{font-size:14px;line-height:1.6;margin-bottom:20px;align-items:flex-start}.guide-confirmation input{margin-top:4px;flex-shrink:0}.guide-confirmation .btn:disabled,.guided-case button:disabled{cursor:not-allowed}.guide-checklist{margin:0 0 24px;padding:18px 20px 18px 38px;border-radius:10px;background:#f3f6ed;color:#45634c;font-size:13px;line-height:1.7}.guide-checklist li+li{margin-top:7px}.guide-observation{padding:19px 21px;background:#fafbf8;border:1px solid #e6eae2;border-radius:10px;margin:20px 0}.guide-observation .description{font-size:14px;line-height:1.8;margin:10px 0;overflow-wrap:anywhere}.guide-observation h3:not(:first-child){margin-top:19px}.guide-disclosure{border-top:1px solid var(--line);margin-top:23px;padding-top:20px}.guide-disclosure>summary{font-weight:600;cursor:pointer;list-style-position:inside;line-height:1.6;font-size:14px}.guide-disclosure>summary span{font-size:11px;font-weight:400;color:#73826e;margin-left:8px}.guide-disclosure[open]>summary{margin-bottom:18px}.guide-disclosure .message{overflow-wrap:anywhere}.guide-choices{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:11px;margin:22px 0}.guide-choices .btn{display:flex;text-align:left;justify-content:flex-start;align-items:flex-start;gap:11px;white-space:normal;padding:18px 16px;min-height:110px}.guide-choices .btn>svg{margin-top:2px}.guide-choices strong{display:block;font-size:13px;line-height:1.5}.guide-choices small{display:block;font-weight:400;font-size:11px;line-height:1.6;margin-top:5px;opacity:.82}.guide-navigation{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-top:18px}.guide-navigation-help{text-align:center;margin:15px 0 24px}.guide-legacy{margin:4px 0 18px;line-height:1.7}.guide-notice{align-items:center;justify-content:space-between;gap:20px;margin-bottom:20px}.guide-notice p{margin-top:6px;line-height:1.6;font-size:12px}.guide-notice .btn{flex-shrink:0}.guide-execution-status{border:1px solid #dce6d6;border-radius:11px;padding:20px;margin:22px 0;background:#fafcf6}.guide-execution-status h3{margin:9px 0;font-size:18px}.guide-execution-status p{font-size:13px;line-height:1.7;color:#62715b}.guide-ready-close{margin-top:25px;margin-bottom:0}.guide-ready-close .btn{margin-top:11px}.guide-section-heading{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:14px}.guide-section-heading .internal-label{margin-top:6px}.guide-settlements{margin-top:32px;border-top:1px solid var(--line);padding-top:24px}.guide-settlements .settlement-row{max-width:650px}.guide-extra,.guide-history{max-width:1120px;margin:18px auto;border:1px solid var(--line);border-radius:11px;background:#fff}.guide-extra>summary,.guide-history>summary{cursor:pointer;font-size:13px;font-weight:600;padding:17px 20px}.guide-extra .button-row{padding:0 20px 20px;flex-wrap:wrap}.guide-history .timeline{margin-top:25px}.guide-record-return{margin:0 0 20px}.guide-panel .alert{line-height:1.65}.guide-panel .message-actions{flex-wrap:wrap}.guide-panel .file-grid:empty{display:none}.guide-panel .file-grid{margin-top:16px}
@media(max-width:1200px){.guide-step-nav ol{grid-template-columns:repeat(3,minmax(0,1fr))}.guide-step{padding:12px}.guide-choices{grid-template-columns:1fr}.guide-choices .btn{min-height:0;align-items:center;padding:16px}.guide-choices strong{font-size:14px}}
@media(max-width:600px){.guide-heading{align-items:flex-start;flex-direction:column;margin-bottom:23px}.guide-heading h1{font-size:26px}.guide-heading p{line-height:1.6;font-size:12px}.guide-heading>.btn{font-size:12px}.guide-step-nav ol{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px}.guide-step{flex-direction:column;align-items:flex-start;gap:7px;padding:10px 8px;font-size:10px;line-height:1.35}.guide-step small{display:none}.guide-step-number{width:22px;height:22px;font-size:11px}.guide-progress{font-size:11px}.guide-customer-summary{align-items:flex-start;font-size:11px;flex-direction:column;gap:8px}.guide-customer-summary>span{align-items:flex-start}.guide-customer-summary>span svg{width:17px;height:17px}.guide-customer-summary>.btn{font-size:11px;padding:5px 8px;margin-left:18px}.guide-panel>.panel-header{padding:20px}.guide-panel>.panel-header h2{font-size:21px;letter-spacing:-.5px}.guide-panel>.panel-content{padding:20px}.guide-intro{font-size:13px;line-height:1.7;margin-bottom:20px}.guide-facts{grid-template-columns:1fr;gap:20px;margin:20px 0}.guide-facts dd{font-size:13px}.guide-start{flex-direction:column;align-items:stretch;gap:10px;padding:16px}.guide-start strong{font-size:14px}.guide-start p{font-size:12px}.guide-start .btn{width:100%}.guide-panel .button-row{flex-wrap:wrap}.guide-panel .btn{white-space:normal;line-height:1.5;max-width:100%}.guide-confirmation .btn{width:100%;font-size:12px}.guide-confirmation .check-label{font-size:13px}.guide-caution{padding:12px 14px;font-size:11px}.guide-checklist{padding:15px 17px 15px 30px;font-size:12px}.guide-observation{padding:16px}.guide-observation .description{font-size:13px}.guide-choices .btn{padding:15px 13px}.guide-choices strong{font-size:12px}.guide-choices small{font-size:11px}.guide-navigation{gap:10px}.guide-navigation .btn{font-size:11px;padding:10px;white-space:normal;line-height:1.5;max-width:50%}.guide-navigation .btn svg{width:15px;height:15px}.guide-navigation-help{font-size:10px;line-height:1.65;text-align:left}.guide-notice{flex-direction:column;align-items:flex-start;padding:16px}.guide-section-heading{align-items:flex-start;flex-direction:column}.guide-waiting{padding:15px;font-size:12px}.guide-waiting p{font-size:11px}.guide-disclosure>summary{font-size:13px}.guide-settlements .settlement-title{gap:10px}.guide-panel .message-meta{flex-wrap:wrap}.guide-panel .message-text{font-size:12px}.guide-panel .file-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.guide-panel .upload-box input{max-width:100%;font-size:11px}.guide-panel .alert{font-size:12px}.guide-legacy{font-size:11px}}

.display-block{display:block}.align-left{text-align:left}.transparent-button{border:0;background:none}.skeleton-title{height:35px;width:36%}.skeleton-stat{height:116px}.skeleton-table{height:310px}.mb-0{margin-bottom:0!important}.mb-15{margin-bottom:15px!important}.mb-20{margin-bottom:20px!important}.mb-22{margin-bottom:22px!important}.mb-23{margin-bottom:23px!important}.mb-24{margin-bottom:24px!important}.mt-8{margin-top:8px!important}.mt-10{margin-top:10px!important}.mt-12{margin-top:12px!important}.mt-13{margin-top:13px!important}.mt-14{margin-top:14px!important}.mt-15{margin-top:15px!important}.mt-16{margin-top:16px!important}.mt-18{margin-top:18px!important}.py-12{padding:12px 0!important}.p-28{padding:28px!important}.space-top{margin-top:18px}.space-bottom{margin-bottom:18px}.preserve-lines{white-space:pre-wrap}
.leave-confirmation{width:min(480px,calc(100vw - 32px))}.leave-confirmation .modal-body{font-size:14px;line-height:1.75}.leave-confirmation .modal-footer{justify-content:flex-start;flex-wrap:wrap;gap:10px}.leave-confirmation .btn{white-space:normal}.leave-confirmation::backdrop{background:#18322b88}@media(max-width:600px){.leave-confirmation .modal-footer .btn{width:100%}}

.page-back{display:flex;align-items:center;margin-bottom:20px}.page-back .btn{min-height:36px}
.public-info-links{display:flex;justify-content:center;gap:10px 21px;flex-wrap:wrap;margin-top:20px}.public-info-links a{color:#386045;font-size:12px;line-height:1.6;text-decoration:underline;text-underline-offset:3px}.public-info-links a:hover{color:#173e2c}

/* Keep the next useful action visible without changing the existing navigation or case filters. */
.product-thumb{position:relative;overflow:hidden}.product-image-fallback{position:absolute;inset:0;display:grid;place-items:center}.product-thumb .product-photo{display:block;position:relative;opacity:0}.product-thumb.has-product-image .product-photo{opacity:1}.product-thumb.has-product-image .product-image-fallback{display:none}
.today-panel{border-color:#d4dfce;margin-bottom:24px}.today-panel .panel-header{background:#f9fbf6}.today-panel .eyebrow{font-size:9px;margin-bottom:6px}.today-worklist{list-style:none;margin:0;padding:0}.today-worklist>li{display:flex;gap:15px;align-items:center;padding:19px 23px;border-bottom:1px solid #e8ede1}.today-worklist>li:last-child{border:0}.today-worklist .product-thumb{height:44px;width:42px}.today-case{flex:1;min-width:0}.today-case-meta{display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:10px;margin-bottom:7px}.today-case-meta strong{color:#547345;font-size:10px;font-weight:650}.today-case-meta>span{color:#947048;font-size:10px}.today-case h3{font-size:13px;font-weight:600;color:#36543c;line-height:1.5}.today-case h3>span{font-weight:400;color:#718067}.today-case>p{font-size:12px;color:#687b5a;margin-top:5px;line-height:1.55;overflow-wrap:anywhere}.today-worklist .btn{min-width:136px}.today-empty{display:flex;align-items:flex-start;gap:19px;padding:28px}.today-empty .empty-icon{flex:none;margin:0}.today-empty h3{font-size:15px;color:#46633b;margin-bottom:9px}.today-empty p{font-size:12px;line-height:1.7;color:#778869;max-width:650px;margin-bottom:17px}
.case-guidance{border:1px solid #d3dfc9;background:#f9fcf5;border-radius:13px;margin-bottom:24px;overflow:hidden}.case-guide-heading{padding:23px 25px 19px;display:flex;align-items:center;justify-content:space-between;gap:22px}.case-guide-heading .eyebrow{font-size:9px;letter-spacing:1.1px;margin-bottom:7px}.case-guide-heading h2{font-size:20px;color:#35543b;line-height:1.4}.case-guide-heading p{font-size:11px;color:#78896a;margin-top:5px}.case-phases{display:flex;gap:15px;list-style:none;padding:0;margin:0;flex:none}.case-phases li{display:flex;align-items:center;gap:6px;font-size:10px;color:#8b997e}.case-phases li>span{height:21px;width:21px;display:grid;place-items:center;border:1px solid #d9e2ce;border-radius:50%;font-size:10px;background:white}.case-phases li.current{color:#3f6932;font-weight:650}.case-phases li.current>span{background:#dbecc9;border-color:#bfd3aa}.case-phases li.passed>span{background:#f0f6e8;color:#709758;border-color:#d4e2c8}.case-guide-facts{display:grid;grid-template-columns:1fr 1fr 1.15fr;gap:0;padding:0 25px 22px}.case-guide-facts>div{padding:0 20px;border-left:1px solid #dfe8d5}.case-guide-facts>div:first-child{padding-left:0;border:0}.case-guide-facts>div:last-child{padding-right:0}.case-guide-facts h3{font-size:11px;line-height:1.5;color:#46613b;margin-bottom:8px}.case-guide-facts p{font-size:12px;line-height:1.75;color:#667a58;white-space:pre-wrap;overflow-wrap:anywhere}.case-guide-action{border-top:1px solid #dbe5d1;background:#eef5e5;display:flex;align-items:center;justify-content:space-between;gap:24px;padding:19px 25px}.case-guide-action>div{max-width:670px;min-width:0}.case-guide-action p{font-size:12px;line-height:1.6;color:#647b51}.case-guide-action>.btn{flex:none;min-height:43px}.case-guide-due{display:inline-flex;align-items:center;gap:6px;margin-top:9px;font-size:10px;color:#7e8e6c;line-height:1.5}.case-guide-due svg{width:13px;height:13px}.case-guide-due.overdue{color:#9c6d40}.attention-focus{outline:3px solid #a5c484!important;outline-offset:4px}.review-decision-list{display:grid;gap:10px;margin-top:21px}.review-decision-list>button{display:flex;align-items:center;gap:12px;text-align:left;background:#fbfdf8;border:1px solid #dfe7d4;padding:16px;border-radius:9px;color:#688255}.review-decision-list>button:hover{background:#f0f6e7;border-color:#b8cda2}.review-decision-list>button>span{flex:1;min-width:0}.review-decision-list strong{display:block;font-size:12px;line-height:1.5;color:#4d683f}.review-decision-list small{display:block;font-size:11px;line-height:1.6;color:#7d8d6c;margin-top:4px}.review-decision-list>button>svg:last-child{width:14px;height:14px}
@media(max-width:1180px){.case-guide-heading{align-items:flex-start;flex-direction:column;gap:17px}.case-guide-action{align-items:flex-start}.case-guide-action>.btn{max-width:270px;white-space:normal;text-align:center}.case-guide-facts{grid-template-columns:1fr 1fr 1fr}}
@media(max-width:720px){.today-panel .panel-header{align-items:flex-start}.today-worklist>li{padding:17px 18px;gap:10px;flex-wrap:wrap}.today-worklist .product-thumb{height:38px;width:36px;align-self:flex-start}.today-case{flex-basis:calc(100% - 48px)}.today-case h3{font-size:12px}.today-case>p{font-size:11px}.today-worklist .btn{margin-left:46px;min-width:0;font-size:11px}.today-empty{padding:21px 18px;gap:13px}.today-empty .empty-icon{height:39px;width:39px;border-radius:10px}.today-empty .empty-icon svg{height:20px;width:20px}.today-empty p{font-size:11px}.case-guide-heading{padding:20px 18px 17px;gap:16px}.case-guide-heading h2{font-size:18px}.case-phases{gap:12px;flex-wrap:wrap}.case-phases li{font-size:9px;gap:5px}.case-phases li>span{width:18px;height:18px;font-size:9px}.case-guide-facts{grid-template-columns:1fr;padding:0 18px 5px}.case-guide-facts>div{border:0;border-top:1px solid #e1e9d8;padding:13px 0}.case-guide-facts>div:first-child{border-top:1px solid #e1e9d8;padding-top:14px}.case-guide-facts h3{font-size:11px;margin-bottom:5px}.case-guide-facts p{font-size:12px;line-height:1.7}.case-guide-action{padding:17px 18px;gap:16px;flex-direction:column}.case-guide-action p{font-size:11px}.case-guide-action>.btn{width:100%;max-width:none;min-height:45px;font-size:12px}.case-guide-due{font-size:10px;flex-wrap:wrap}.review-decision-list>button{padding:14px 12px;gap:9px}}

/* The overview stays focused on today's work; the full case browser is available on demand. */
.dashboard-disclosure{background:#fff;border:1px solid var(--line);border-radius:12px;overflow:hidden;margin-bottom:17px}.dashboard-disclosure>summary{display:flex;align-items:center;gap:13px;list-style:none;cursor:pointer;padding:19px 22px;color:#4d6742;min-height:76px}.dashboard-disclosure>summary::-webkit-details-marker{display:none}.dashboard-disclosure>summary:hover{background:#f9fbf5}.dashboard-disclosure>summary:focus-visible{outline:3px solid #8bb471;outline-offset:-4px}.dashboard-disclosure>summary>.disclosure-symbol{display:grid;place-items:center;width:32px;height:32px;background:#f0f5e9;border-radius:8px;flex:none;color:#799268}.dashboard-disclosure>summary>span:nth-of-type(2){flex:1;min-width:0}.dashboard-disclosure>summary strong{display:block;font-size:13px;font-weight:600;line-height:1.5}.dashboard-disclosure>summary small{display:block;font-size:10px;line-height:1.5;color:#8a987d;margin-top:4px}.dashboard-disclosure>summary>svg{width:15px;height:15px;transition:transform .15s}.dashboard-disclosure[open]>summary{border-bottom:1px solid var(--line)}.dashboard-disclosure[open]>summary>svg{transform:rotate(90deg)}.dashboard-disclosure>.panel{border:0;border-radius:0;margin:0}.dashboard-disclosure>.panel .panel-header{padding-top:17px;padding-bottom:17px}.stats-grid .stat-card{padding:16px 19px}.stats-grid .stat-head{margin-bottom:10px}.stats-grid .stat-value{font-size:27px}.stats-grid .stat-bottom{display:none}
@media(max-width:720px){.dashboard-disclosure>summary{padding:17px 18px;gap:11px;min-height:72px}.dashboard-disclosure>summary strong{font-size:12px}.dashboard-disclosure>summary small{font-size:9px}.stats-grid .stat-card{padding:14px 16px}.stats-grid .stat-value{font-size:25px}}

/* Public service and privacy pages; kept separate from the working portal. */
.info-page{line-height:1.65;color:#30493f}.info-page .info-container{width:min(1080px,100% - 64px);margin-inline:auto}.info-page .info-header{background:#163c34;color:#e5eee7;border-bottom:1px solid #33584b}.info-page .info-header-inner{min-height:96px;display:flex;align-items:center;justify-content:space-between;gap:26px}.info-page .brand{text-decoration:none;flex-shrink:0}.info-page .brand-name,.info-page .brand-subtitle{display:block}.info-page .info-nav{display:flex;flex-wrap:wrap;gap:23px;font-size:12px}.info-page .info-nav a{padding:8px 0;color:#cfdfd4}.info-page .info-nav a[aria-current=page]{color:white;text-decoration:underline;text-underline-offset:7px}.info-page .info-hero{padding:72px 0 58px;max-width:780px}.info-page .eyebrow{color:#51745b;font-size:11px;margin-bottom:15px}.info-page h1{font-size:clamp(32px,4.4vw,49px);line-height:1.15;letter-spacing:-1.4px;color:#193c34}.info-page .info-lead{font-size:17px;line-height:1.75;margin:24px 0;max-width:730px;color:#5d7365}.info-page .btn{min-height:44px;padding:11px 19px;font-size:13px}.info-page .info-caption{font-size:12px;color:#687d6f;margin-top:18px}.info-page .info-section{padding:35px 0;border-top:1px solid #dce4d9}.info-page h2{font-size:23px;line-height:1.35;letter-spacing:-.5px;margin-bottom:18px;color:#224834}.info-page h3{font-size:16px;line-height:1.4;margin:26px 0 10px;color:#315540}.info-page .info-section p{margin:12px 0;font-size:14px;line-height:1.8;color:#58705f}.info-page .info-section a:not(.btn),.info-page address a{color:#246346;text-decoration:underline;text-underline-offset:3px;overflow-wrap:anywhere}.info-page .info-steps{list-style:none;margin:27px 0 22px;padding:0;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px}.info-page .info-steps li{padding:26px;background:#fff;border:1px solid #e0e7da;border-radius:12px}.info-page .info-step-number{display:grid;place-items:center;width:34px;height:34px;border-radius:10px;color:#365b38;background:#e3efd7;font-size:14px;font-weight:650}.info-page .info-steps h3{margin-top:19px}.info-page .info-steps p{font-size:13px;margin-bottom:0}.info-page .info-note{padding:16px 19px;background:#eaf0e3;border-radius:8px}.info-page .info-split{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:55px;align-items:start}.info-page .info-text-link{display:inline-block;margin-top:10px;font-weight:600;font-size:13px}.info-page .info-contact{padding:28px;background:white;border:1px solid #dfe6da;border-radius:12px}.info-page .info-contact h2{font-size:18px}.info-page address{font-style:normal;line-height:1.9;font-size:14px;color:#536d5b}.info-page .info-contact p{font-size:13px}.info-page .info-merchant{margin-bottom:30px;max-width:780px}.info-page .info-merchant .btn{margin-top:8px}.info-page .info-reading{max-width:850px}.info-page .info-reading .info-hero{padding-bottom:42px}.info-page .info-reading .info-section{padding:28px 0}.info-page .info-reading .info-section h2{font-size:21px}.info-page .info-end-actions{margin:10px 0 55px}.info-page .info-footer{border-top:1px solid #dce4d9;background:#edf1e8;padding:30px 0;color:#60735e;font-size:12px}.info-page .info-footer .info-container{display:flex;justify-content:space-between;gap:20px;flex-wrap:wrap}.info-page .info-footer nav{display:flex;flex-wrap:wrap;gap:12px 23px}.info-page .info-footer a{color:#3d613f}.info-page .info-footer a[aria-current=page]{text-decoration:underline;text-underline-offset:3px}
@media(max-width:760px){.info-page .info-container{width:calc(100% - 40px)}.info-page .info-header-inner{padding:22px 0;align-items:flex-start;flex-direction:column;gap:16px}.info-page .info-nav{gap:17px;font-size:11px}.info-page .info-hero{padding:44px 0 36px}.info-page h1{letter-spacing:-.9px}.info-page .info-lead{font-size:15px;margin:19px 0}.info-page .info-section{padding:27px 0}.info-page h2{font-size:21px}.info-page .info-steps{grid-template-columns:1fr;gap:12px}.info-page .info-steps li{padding:22px}.info-page .info-steps h3{margin-top:13px}.info-page .info-split{grid-template-columns:1fr;gap:26px}.info-page .info-contact{padding:23px}.info-page .info-reading .info-hero{padding-bottom:33px}.info-page .info-footer .info-container{flex-direction:column}.info-page .info-footer nav{gap:13px 18px}.info-page .info-end-actions{margin-bottom:38px}}
/* Current customer status: readable before the detailed case record, including on phones. */
.portal-main-status{max-width:740px;margin-top:24px}.customer-status-card{background:#fff;border:1px solid #cddfd1;border-top:4px solid #247960;border-radius:15px;padding:25px;margin-bottom:22px;box-shadow:0 5px 24px #193c3408}.customer-status-meta{display:flex;justify-content:space-between;gap:14px;align-items:center;color:#5b7568;font-size:11px;margin-bottom:18px}.customer-status-meta .eyebrow{margin:0;color:#34755a}.customer-status-head{display:flex;align-items:flex-start;gap:14px}.customer-status-symbol{display:grid;place-items:center;flex:none;width:44px;height:44px;border-radius:12px;background:#e6f1e9;color:#247960}.customer-status-symbol svg{width:23px;height:23px}.customer-status-head h1{font-size:27px;letter-spacing:-.6px;line-height:1.25;color:#193c34;overflow-wrap:anywhere}.customer-status-head p{margin-top:10px;font-size:14px;line-height:1.65;color:#586e61}.customer-status-note{background:#f3f7f1;border-radius:9px;padding:14px 16px;margin-top:18px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.65;color:#3f5c4b}.customer-status-note strong{font-size:11px;display:block;margin-bottom:5px}.customer-tracking{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;padding:16px;background:#edf5ef;border:1px solid #d9e8dc;border-radius:10px;margin-top:18px}.customer-tracking-copy{display:flex;gap:11px;align-items:center;min-width:0;flex:1}.customer-tracking-copy>div{min-width:0}.customer-tracking-copy strong{font-size:12px;display:block;line-height:1.5;overflow-wrap:anywhere}.customer-tracking-copy span{display:block;margin-top:3px;font-size:11px;line-height:1.5;color:#587060;overflow-wrap:anywhere}.customer-status-phases{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;list-style:none;padding:0;margin:24px 0 18px}.customer-status-phases li{border-top:3px solid #e4e9e2;padding-top:11px;display:flex;flex-direction:column;gap:6px;font-size:11px;color:#839084;line-height:1.4}.customer-status-phases li>span{height:20px;display:flex;align-items:center;font-size:11px;font-weight:650}.customer-status-phases li svg{width:16px;height:16px}.customer-status-phases li.current{border-color:#247960;color:#1f604b;font-weight:700}.customer-status-phases li.complete{border-color:#a6c8ad;color:#637c67}.customer-status-action{font-size:12px;line-height:1.65;color:#496554}.customer-status-updated{display:flex;justify-content:space-between;gap:8px;align-items:center;border-top:1px solid #e7ede5;padding-top:12px;margin-top:16px;color:#7b8a7b;font-size:10px}.merchant-customer-status{border-color:#cbded0;border-left:4px solid #247960}.merchant-customer-status-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:22px}.merchant-customer-status-heading>div{min-width:0}.merchant-customer-status-heading h2{font-size:22px;line-height:1.3}.merchant-customer-status-heading p{font-size:13px;line-height:1.6;color:#687e6a;margin-top:8px}.case-status-cell .badge{white-space:normal;line-height:1.45;max-width:210px}.status-preview{background:#edf5ef;border:1px solid #d9e8dc;border-radius:9px;padding:14px;margin-bottom:18px;font-size:13px;line-height:1.6}.status-preview p{font-size:12px;color:#657d69;margin-top:5px}
@media(max-width:600px){.portal-main-status{padding:0 14px;margin-top:16px}.customer-status-card{padding:19px 17px;margin-bottom:16px}.customer-status-head{gap:11px}.customer-status-symbol{width:35px;height:35px;border-radius:10px}.customer-status-symbol svg{width:19px;height:19px}.customer-status-head h1{font-size:23px;letter-spacing:-.4px}.customer-status-head p{font-size:13px;line-height:1.6}.customer-status-meta{font-size:10px;margin-bottom:15px}.customer-status-meta .eyebrow{font-size:9px}.customer-status-note{padding:12px;font-size:12px}.customer-status-phases{gap:7px;margin-top:20px}.customer-status-phases li{font-size:10px}.customer-tracking{padding:13px;gap:12px}.customer-tracking .btn{width:100%;min-height:42px}.customer-status-updated{flex-wrap:wrap}.merchant-customer-status-heading{flex-direction:column;gap:15px}.merchant-customer-status-heading h2{font-size:20px}.merchant-customer-status-heading>.btn{width:100%}}
/* Original transparent E-RYDEZ assets: dark lettering on light surfaces, white lockup on dark ones. */
.brand-identity{flex-direction:column;align-items:flex-start;gap:5px;flex-shrink:0}
.brand-wordmark{display:block;width:176px;max-width:100%;height:auto;object-fit:contain}
.brand-identity .brand-subtitle{display:block;margin:0 0 0 2px;line-height:1.35}
.brand-symbol{display:block;object-fit:contain;flex-shrink:0;width:38px;height:38px;background:transparent}
.brand-lockup{gap:10px;align-items:center}
.brand-header-symbol{width:48px;height:48px}
.brand-copy{display:block}
.brand-lockup .brand-name{display:block;color:#fff;font-size:25px;font-weight:750;letter-spacing:-.9px;line-height:1.2}
.brand-lockup .brand-subtitle{display:block;margin-top:5px;color:#c5d9ca;line-height:1.35}
.login-story .brand-header-symbol{width:68px;height:68px}
.login-story .brand-name{font-size:36px}
.login-story .brand-lockup{gap:12px}
.initial-brand-symbol{width:64px;height:64px}
.login-emblem{width:58px;height:58px;margin-bottom:20px}
.footer-brand-symbol{width:32px;height:32px;margin:0 auto 10px}
.mobile-brand-symbol{display:none}
@media(max-width:900px){.mobile-brand-symbol{display:block;width:28px;height:28px}.login-story .brand-header-symbol{width:52px;height:52px}.login-story .brand-name{font-size:30px}}
@media(max-width:600px){.portal-topbar{height:76px;gap:14px}.portal-topbar .brand-wordmark{width:145px}.portal-topbar .brand-identity{gap:3px}.portal-topbar .secure-label{max-width:145px;line-height:1.4;text-align:right}.portal-topbar .secure-label .icon{flex-shrink:0}.login-emblem{width:50px;height:50px}.breadcrumb{min-width:0}.mobile-brand-symbol{width:26px;height:26px}}